Resident Portal
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FAQ

  • How do I apply?

    Contact the  building manager at the property you're interested in and request an application.  View all properties by clicking here.

  • What is your rental criteria?

    You can review our full rental criteria policy by clicking HERE

  • How do I schedule a tour for a specific property?

    You can contact each property directly to schedule a tour. Most properties have an individual manager. Please note hours may vary due to the nature of our on-site resident manager's schedules and are by appointment only. Call, email or text the property your intersted to find a time that works for you! 


    View a list of our properties HERE.

  • I just submitted an application, what can I expect?

    Applications can take anywhere from 1-5 business days to complete, depending on your rental history, income verification, criminal and credit history. 


    The unit will be held in your name until the results are received. 


    We suggest you give your current/most recent landlords a heads up that they will be contacted by Advanced Reporting so they can provide a rental reference. 


    Please ensure their contact information is accurate to prevent delays. 


    Once approved, you'll have 24 hours to sign e-documents to not lose your place in line. If the lease is not signed within 24 hours, the unit will be open for others to apply to. 

  • The unit I'm interested in is available now, do I have to move in immediately?

    Per KBC's policy, any unit marked "available now" must have a lease start date with 48 hours of application approval. 

  • What is KBC's pet policy?

    KBC's properties have various pet policies. Check with the interested property to confirm what pets are allowed. To review our general pet policy, click HERE. 

  • How can I pay rent?

    Click HERE to sign in to your portal. 


    Rent can be paid online within your tenant portal for free via e-check, with your checking account and routing numbers. For a fee, you can pay via debit or credit card as well. If you'd like to pay by check, please mail or deliver any checks to 


    KBC Managment, Inc

    4700 S Macadam Ave

    Suite 100

    Portland, OR 

    97239


    Please note that checks are not accepted on-site or by on-site resident managers. 



  • Help! I'm having an emergency, who should I call?

    An EMERGENCY situation includes issues such as fire, flooding and theft. It does NOT include lock-outs or routine maintenance concerns.


    If you have an emergency relating to your KBC apartment, please pursue the following procedures:


    If your emergency relates to FIRE, THEFT or other Police-related matters, please call 911.


    If your emergency relates to flooding or immediate threats, other than those listed above:


    Contact your Resident Manager. If your manager is not immediately reachable by phone, please leave a voice message indicating the nature of your emergency and directions on how to reach you.


    Call KBC Management, Inc at (503) 227-0305 extension 9 and follow the instructions for leaving a message relating to your emergency.


    PLEASE NOTE: non-emergency messages left on this extension will NOT be responded to as an emergency.

  • Where do I submit maintenance requests?

    You may submit a maintenance request online via your tenant portal HERE. 

  • Can I transfer to another unit or property?

    Click HERE to view our transfer policy.

  • How do I request a move out?

    You may request a move out through your tenant portal under "contact us". Click HERE to login to your tenant portal. Please note, regardless of if your lease is a fixed term or a month to month, a 30 days notice is required. 

  • I need to end my lease early, what do I do?

    You will need to request a move out, provide a 30 days notice, and pay 1.5x your monthly rent rate to end your lease early. Click HERE to review our lease canecllation policy. 

  • I am in need of Property Management services for my business, who should I contact?

    KBC is always looking to add more clients to our portfolio. Complete an interest form by clicking HERE. 

  • Are you hiring?

    With our wide variety of roles in the housing market, KBC is exicted to review applications of interested candidates for maintenance, on-site management, cleaners and more! 


    Send your resumes and brief introduction to office@kbcmgmt.com

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